UW Facilities
Customer Experience Survey
We appreciate your feedback! Please take a moment to share your experience with us as a customer of UW Facilities.
What best describes your role at UW?
RequiredOverall, how satisfied are you with the services provided by UW Facilities?
RequiredCompletely Dissatisfied
Neutral
Extremely Satisfied
What do you feel is the best way for UW Facilities to keep you informed about facility-related disruptions or projects?
What aspects of UW Facilities are you most satisfied with? (specific buildings, areas on campus, services, staff personnel, etc.)
Are there any places or structures on campus that you feel require attention or maintenance?
How would you rank the importance of the following service areas, as they relate to facilities service requests?
(1 = most important; 5 = least important)
(1 = most important; 5 = least important)
- 1 of 6. Select to start reorderingSpeed of Service (from request submission to completion)
- 2 of 6. Select to start reorderingCommunication (frequency of updates, communication format/channel)
- 3 of 6. Select to start reorderingQuality of Work (issue resolution and onsite cleanliness)
- 4 of 6. Select to start reorderingProfessionalism & Friendliness (general staff courtesy and conduct)
- 5 of 6. Select to start reorderingEase of Submission (for maintenance service requests)
- 6 of 6. Select to start reorderingOther (please add)
Do you have any additional feedback or recommendations on how we can improve our services?
Would you like a staff member to follow up with you regarding your experience?
Required